/* WOTTT 04.85.0 r1b: comprehensive v2B visual facelift, additive to r1a stats polish.
   All selectors are scoped to .rv2b; routing v2A and frozen CRM surfaces untouched. */
.rv2b{--r2b-ink:#23334c;--r2b-sub:#65758e;--r2b-border:#dce5ef;--r2b-surface:#fff;--r2b-wash:#f7faff;row-gap:17px}
.rv2b .rv2-panel{padding:22px 24px 23px;background:var(--r2b-surface);border:1px solid var(--r2b-border);border-radius:17px;box-shadow:0 5px 18px rgba(35,54,90,.035)}
.rv2b .rv2-panel>h3{font-size:17px;font-weight:770;color:var(--r2b-ink);margin:0 0 8px;letter-spacing:-.2px}
.rv2b .rv2-panel>p.rv2-muted{max-width:980px;line-height:1.55;margin:0 0 18px;color:var(--r2b-sub);font-size:12px}
.rv2b .rv2-fields{gap:15px;margin:12px 0 18px}
.rv2b .rv2-field{display:flex;flex-direction:column;gap:8px;min-width:0;font-size:12px;font-weight:690;line-height:1.35;color:#384861}
.rv2b .rv2-field>span{display:block}
.rv2b .rv2-field :is(select,input:not([type=checkbox])){display:block;width:100%;min-width:0;max-width:100%;height:44px;box-sizing:border-box;border:1px solid #d8e2ed;background:#fff;color:#263750;border-radius:10px;padding:9px 12px;font-size:13px;font-family:inherit;font-weight:520;line-height:1.35;box-shadow:0 1px 2px rgba(26,51,81,.025)}
.rv2b .rv2-field :is(select,input:not([type=checkbox])):focus{outline:2px solid rgba(57,101,197,.18);outline-offset:1px;border-color:#7f9fda}
.rv2b .rv2b-presence-controls{display:grid;grid-template-columns:minmax(180px,1.1fr) repeat(2,minmax(0,1fr));align-items:stretch;gap:14px;margin:18px 0 15px}
.rv2b .rv2b-presence-controls>.rv2-field{padding:15px 16px;background:#f7faff;border:1px solid #dce6f3;border-radius:13px;justify-content:center}
.rv2b .rv2-checkbox{display:flex;justify-content:space-between;align-items:center;gap:15px;padding:14px 16px;min-height:73px;border:1px solid #dce6f0;background:#f8fafd;border-radius:13px;color:#2d3f58;font-size:12.5px;font-weight:680;line-height:1.4;cursor:pointer;box-sizing:border-box}
.rv2b .rv2-checkbox>span{order:0;flex:1;min-width:0}
.rv2b .rv2-checkbox>input[type=checkbox]{order:1;appearance:none;-webkit-appearance:none;position:relative;width:43px;height:24px;flex:0 0 43px;border:1px solid #b8c6d8;border-radius:20px;background:#d9e2ee;transition:background .15s ease,border .15s ease;cursor:pointer;box-shadow:inset 0 1px 2px rgba(29,52,80,.08)}
.rv2b .rv2-checkbox>input[type=checkbox]::before{content:"";position:absolute;top:3px;left:3px;width:16px;height:16px;background:#fff;box-shadow:0 1px 3px rgba(10,30,55,.2);border-radius:50%;transition:transform .15s ease}
.rv2b .rv2-checkbox>input[type=checkbox]:checked{background:#326bb6;border-color:#326bb6}
.rv2b .rv2-checkbox>input[type=checkbox]:checked::before{transform:translateX(19px)}
.rv2b .rv2-checkbox:focus-within{border-color:#8aa9db;box-shadow:0 0 0 3px rgba(71,120,211,.11)}
.rv2b .rv2-btn{font-family:inherit;font-size:12px;font-weight:720;min-height:42px;padding:10px 17px;border-radius:10px;background:#315eaa;border:1px solid #315eaa;color:#fff;box-shadow:0 2px 5px rgba(42,83,153,.09)}
.rv2b .rv2-btn.rv2-btn-secondary{background:#fff;color:#335c9e;border-color:#b7c9e9;box-shadow:none}
.rv2b .rv2b-presence-meta{display:flex;align-items:center;gap:10px 15px;flex-wrap:wrap;margin:5px 0 18px;padding:12px 14px;background:#f7f9fc;border:1px solid #e6edf4;border-radius:11px}
.rv2b .rv2b-meta-pill{display:inline-flex;align-items:center;gap:7px;padding:6px 10px;background:#ecf4ff;border:1px solid #d0e1f5;color:#365b92;border-radius:20px;font-size:11px;font-weight:710;white-space:nowrap}
.rv2b .rv2b-meta-pill::before{content:"";width:7px;height:7px;border-radius:50%;background:#6090cf}
.rv2b .rv2b-meta-good{background:#eaf7ef;border-color:#c5e9d1;color:#286b49}.rv2b .rv2b-meta-good::before{background:#399b68}
.rv2b .rv2b-meta-caption{font-size:11px;color:#687993;line-height:1.5}
.rv2b .rv2b-team{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-top:14px}
.rv2b .rv2b-agent{margin:0;padding:18px;border:1px solid #dce6ef;border-radius:14px;background:#fff;box-shadow:0 3px 11px rgba(30,54,82,.025)}
.rv2b .rv2b-agent .rv2b-between{align-items:flex-start;gap:12px}.rv2b .rv2b-agent .rv2b-between>strong{font-size:14px;font-weight:770;color:#263750;line-height:1.35}
.rv2b .rv2b-agent .rv2b-chip{flex:0 0 auto;font-size:10.5px;font-weight:700;padding:6px 11px}
.rv2b .rv2b-agent-profile{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:9px 0 13px}
.rv2b .rv2b-role,.rv2b .rv2b-agent-membership{border-radius:6px;padding:5px 8px;background:#f0f5fc;color:#496186;font-size:10.5px;font-weight:650}
.rv2b .rv2b-agent-membership{background:#edf8f0;color:#33815c}.rv2b .rv2b-agent-membership--inactive{background:#f4f2f5;color:#8f6b78}
.rv2b .rv2b-agent-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
.rv2b .rv2b-agent-fact{padding:10px 11px;background:#f7f9fc;border-radius:9px;border:1px solid #eef1f6;min-width:0}
.rv2b .rv2b-agent-fact small{display:block;color:#708096;font-size:10.5px;line-height:1.35;margin-bottom:5px}
.rv2b .rv2b-agent-fact strong{display:block;color:#2e405a;font-size:12px;font-weight:750;line-height:1.25;overflow-wrap:anywhere}
.rv2b .rv2b-agent-timestamp{color:#8390a2!important;font-size:10.5px!important;margin:12px 0 0!important}
.rv2b .rv2b-reason{max-width:none;width:100%;display:flex;align-items:center;gap:14px;flex-wrap:wrap;background:#f7f9fc;border:1px solid #e0e8f1;border-radius:12px;padding:11px 15px}
.rv2b .rv2b-reason-copy{display:flex;flex-direction:column;min-width:155px;gap:3px}
.rv2b .rv2b-reason-copy strong{font-size:12px;color:#31435e}.rv2b .rv2b-reason-copy span{font-size:10.5px;color:#75859b}
.rv2b .rv2b-reason>.rv2-field{flex:1;min-width:200px;gap:0}.rv2b .rv2b-reason>.rv2-field>span{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}
.rv2b .rv2b-reason .rv2-field input{height:40px;min-width:0;background:white}
.rv2b .rv2b-queue-heading{display:flex;align-items:center;gap:10px;margin:22px 0 13px}
.rv2b .rv2b-queue-heading h4{font-size:13px;font-weight:770;margin:0}.rv2b .rv2b-queue-count{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;padding:0 8px;border-radius:12px;background:#eef2f9;color:#365e9c;font-weight:780;font-size:11px}
.rv2b .rv2b-empty{display:flex;align-items:center;gap:14px;padding:19px 21px;background:#f7fafe;border:1px dashed #d5e1f1;border-radius:13px;margin-bottom:15px}
.rv2b .rv2b-empty-icon{display:grid;place-items:center;width:37px;height:37px;flex:none;border-radius:12px;color:#438b67;background:#e9f7ef;font-size:19px;font-weight:750}
.rv2b .rv2b-empty strong{font-size:13px;font-weight:730;color:#33445c}.rv2b .rv2b-empty p{margin:5px 0 0;font-size:11.5px;color:#73839b;line-height:1.5}
.rv2b .rv2b-secondary-queue{margin:19px 0 0;border:1px solid #dbe4ee;border-radius:13px;overflow:hidden;background:#fff}
.rv2b .rv2b-secondary-queue>summary{display:flex;align-items:center;gap:11px;cursor:pointer;list-style:none;padding:15px 18px!important;background:#f7f9fd;color:#31455f;font-size:12px;font-weight:730}
.rv2b .rv2b-secondary-queue>summary::-webkit-details-marker{display:none}.rv2b .rv2b-secondary-queue>summary:before{content:"▸";color:#6685b8;font-size:15px;transition:transform .15s ease}.rv2b .rv2b-secondary-queue[open]>summary:before{transform:rotate(90deg)}
.rv2b .rv2b-secondary-count{margin-left:auto;font-size:11px;color:#52709d;background:#eaf0f9;padding:6px 9px;border-radius:9px;font-weight:730}
.rv2b .rv2b-secondary-body{padding:0 14px 6px;background:#fff}
.rv2b .rv2b-other{display:flex;justify-content:space-between;align-items:center;gap:15px;padding:13px 6px;border-bottom:1px solid #ebeff5;min-height:59px}
.rv2b .rv2b-other:last-child{border-bottom:0}
.rv2b .rv2b-other-person{display:flex;flex-direction:column;gap:6px;min-width:0;overflow-wrap:anywhere}
.rv2b .rv2b-other-person>strong{font-size:12.5px;font-weight:710;color:#26384f}
.rv2b .rv2b-other-sub{display:flex;flex-wrap:wrap;align-items:center;gap:6px}
.rv2b .rv2b-other-channel{font-size:11px;color:#74839a;font-weight:650;text-transform:capitalize}
.rv2b .rv2b-other-sub .rv2b-chip{font-size:10px;font-weight:700;padding:3px 8px}
.rv2b .rv2b-other>.rv2-btn{min-height:34px;padding:7px 11px;font-size:11px;white-space:nowrap}
.rv2b .rv2b-policy-toggles{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:15px 0 18px}
.rv2b .rv2b-policy-option{padding:17px 18px;background:#f8fafe;border:1px solid #dce6f1;border-radius:13px;min-width:0}
.rv2b .rv2b-option-title{display:block;color:#31455e;font-size:13px;font-weight:770;margin-bottom:11px}
.rv2b .rv2b-policy-option .rv2-checkbox{background:#fff;min-height:51px;padding:10px 12px;border-radius:10px}
.rv2b .rv2b-option-help{color:#74849a;font-size:11px;line-height:1.55;margin:9px 0 0!important}
.rv2b .rv2b-threshold-box{border:1px solid #e0e8f1;background:#fff;border-radius:13px;padding:18px 19px 5px;margin-bottom:16px;max-width:720px}
.rv2b .rv2b-threshold-box h4{font-size:13px;font-weight:750;color:#34465e;margin:0 0 6px}.rv2b .rv2b-threshold-box>p.rv2-muted{font-size:11.5px;margin:0;color:#71839a}
.rv2b .rv2b-threshold-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.rv2b .rv2b-inline-notice{padding:12px 15px;margin:12px 0 16px!important;background:#f2f7ff;border:1px solid #d9e7f9;border-left:3px solid #7b9ed8;border-radius:9px;color:#476485;font-size:11.7px;line-height:1.55}
.rv2b .rv2b-new-pool{border-radius:15px;margin:14px 0 0;padding:21px;background:#f8faff;border:1px solid #dbe6f5}
.rv2b .rv2b-pool-intro{display:flex;align-items:flex-start;gap:12px;margin-bottom:15px}
.rv2b .rv2b-pool-icon{display:grid;place-items:center;font-size:21px;width:36px;height:36px;flex:none;border-radius:11px;background:#e8effc;color:#456ead;font-weight:500}
.rv2b .rv2b-pool-intro h4{font-size:14px;font-weight:780;margin:1px 0 4px;color:#293e5d}
.rv2b .rv2b-pool-intro p{margin:0!important}
.rv2b .rv2b-pool-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 16px;margin:12px 0 17px}
.rv2b .rv2b-new-pool>.rv2-btn{margin-top:1px}
.rv2b .rv2b-queue-card{padding:17px 18px;margin:11px 0;border:1px solid #e1e7f0;border-radius:13px;box-shadow:0 3px 12px rgba(30,50,77,.025)}
.rv2b .rv2b-queue-card h4{font-weight:750;color:#354761}.rv2b .rv2b-queue-card>.rv2-muted{font-size:11.5px!important}
.rv2b .rv2b-queue-actions{display:flex;align-items:flex-end;gap:10px 13px;flex-wrap:wrap;margin:16px 0 8px}
.rv2b .rv2b-queue-actions>.rv2-field{flex:1 1 170px;min-width:170px;max-width:270px}
.rv2b .rv2b-safety{display:flex;align-items:center;gap:12px;padding:13px 16px;border:1px solid #dbe9e3;background:#f6faf8;border-radius:12px;margin:2px 0 0}
.rv2b .rv2b-safety-check{display:grid;place-items:center;flex:none;width:25px;height:25px;background:#dff1e8;color:#27734f;border-radius:50%;font-size:13px;font-weight:850}
.rv2b .rv2b-safety p{margin:0;font-size:11px;line-height:1.5;color:#547264}
.rv2b :is(.rv2b-presence-controls,.rv2b-policy-toggles,.rv2b-pool-fields,.rv2b-threshold-grid,.rv2b-agent-facts) > *{min-width:0}
@media(max-width:1050px){.rv2b .rv2b-presence-controls{grid-template-columns:repeat(2,minmax(0,1fr))}.rv2b .rv2b-presence-controls>.rv2-field{grid-column:1/-1}}
@media(max-width:720px){.rv2b .rv2-panel{padding:16px}.rv2b .rv2b-team,.rv2b .rv2b-policy-toggles{grid-template-columns:minmax(0,1fr)}.rv2b .rv2b-reason{padding:12px}.rv2b .rv2b-reason>.rv2-field{min-width:100%}.rv2b .rv2b-presence-controls{grid-template-columns:minmax(0,1fr)}.rv2b .rv2b-presence-controls>.rv2-field{grid-column:auto}.rv2b .rv2b-other{flex-wrap:wrap}.rv2b .rv2b-pool-fields{grid-template-columns:minmax(0,1fr)}}
@media(max-width:460px){.rv2b .rv2b-threshold-grid{grid-template-columns:minmax(0,1fr)}.rv2b .rv2b-empty{padding:15px}.rv2b .rv2b-agent-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}